NETFLIX subscribers have been given a last minute warning that the app is set to vanish from 60 TVs over the coming days.
Viewers have been urged to check the full list of affected devices to avoid missing their favourite shows.
AlamyThe app will stop working even on TVs that have a dedicated Netflix button on the remote[/caption]
Affected TVs are roughly a decade old.
Due to apparent technical limitations, dozens of TVs have been branded ‘too old’ to house the app any longer.
The app will stop working even on TVs that have a dedicated Netflix button on the remote.
Subscribers say the move is “unnecessary” and a waste of money, when their TVs still work.
It is mostly Sony TV models that are affected, however, some Apple TV models will be impacted too.
In a statement, Sony said that Netflix will be removed from the apps menu of all affected models.
In an on-screen message, Sony TV owners are told: “Unfortunately, Netflix will no longer be available on this device after [applicable date].
“Visit netflix.com/compatibledevices to see a list of supported devices.”
NOT-FLIX
Netflix can be found on most smart TVs and millions of Amazon Fire TV and Roku Stick across the globe.
But on 23 July, the Netflix app will end support for 16 Sony TV models, including:
KDL-60W610B
KDL-60W630B
KDL-55X830B
KDL-65X830B
KDL-70X830B
XBR-55X800B
XBR-65X800B
XBR-49X850B
XBR-55X850B
XBR-65X850B
XBR-70X850B
XBR-55X900B
XBR-65X900B
XBR-79X900B
XBR-65X950B
XBR-85X950B
How to find TV model name
A model name is a combination of numbers and letters, for example KD-55XG9505 or WH-1000XM4.
It’s not easily mistakable for a serial number, which only consists of numbers.
To find your model name, check these three locations:
A label on the back or bottom of the device
The original packaging and printed instruction manual inside it
The system menu in products with a user interface
Then on 24 July, the app will stop working on another 42 Sony TV models, including:
S9 Series
KD-65S9005B
KD-75S9005B
W5 Series
KDL-48W585B
W6 Series
KDL-40W605B
KDL-48W605B
KDL-60W605B
W7 Series
KDL-32W705B
KDL-32W706B
KDL-42W705B
KDL-42W706B
KDL-50W705B
KDL-50W706B
W70 Series
KDL-32W705C
KDL-40W705C
KDL-48W705C
W8 Series
KDL-42W805B
KDL-42W815B
KDL-42W817B
KDL-42W828B
KDL-42W829B
KDL-50W805B
KDL-50W815B
KDL-50W817B
KDL-50W828B
KDL-50W829B
KDL-55W805B
KDL-55W815B
KDL-55W817B
KDL-55W828B
KDL-55W829B
W85 Series
KDL-60W855B
W95 Series
KDL-55W955B
KDL-65W955B
X85 Series
KD-49X8505B
KD-55X8505B
KD-65X8505B
KD-70X8505B
X9 Series
KD-55X9005B
KD-65X9005B
KD-79X9005B
X95 Series
KD-65X9505B
KD-85X9505B
I’m already paying a monthly subscription now I need to pay more for hardware because apparently, my TV is Jurassic.
X user @NJTGillianFarr
“So annoyed! On screen message from @NetflixUK this evening to say the app won’t work after 24th July on my perfectly functional Sony TV,” one subscriber wrote on X (formerly Twitter).
“It’s even got a Netflix button on the remote!
“TV is under 10 years old customer services basically said I need new hardware like a fire stick or something.
“I’m already paying a monthly subscription now I need to pay more for hardware because apparently, my TV is Jurassic.”
AlamyIt is mostly Sony TV models that are affected, however, some Apple TV models will be impacted too[/caption]
BAD APPLE
On July 31, Netflix will also pull its app from second and third-generation Apple TVs.
“It is so stupid & unnecessary to force customers to buy new devices to use your service when the old ones still work,” an Apple TV owner wrote on X.
I find the culture around technology so regressive – stuff shouldn’t need replacing every couple of years.
@c21stprimitive
“Looks like you’ve lost a customer.
“I find the culture around technology so regressive – stuff shouldn’t need replacing every couple of years.
“It’s a complete waste of resources.”
Another Netflix subscriber replied, calling the move “ridiculous”.
“We could still access a 2012 version of Netflix on an old smart TV a couple years ago,” they added.
“It looked completely different and was slow but it showed movies still.”
According to Apple Insider, other than age, it is unclear why Netflix is leaving older Apple TVs.
The outlet noted that codec support may be a problem.
In an email to owners of older Apple TVs, Netflix said: “You’re receiving this email because you’ve used Apple TV (2nd generation) and/or Apple TV (3rd generation) with Netflix in the past.
“Unfortunately, we will no longer support these devices from 31 July 2024.
“We know this can be frustrating, but we’re doing this to ensure you maintain the best possible viewing experience.”
Use Netflix on a computer or laptop? Try these useful shortcuts
Here are some handy keyboard shortcuts…
Spacebar – toggle play / pause
Enter – toggle play / pause
F – full screen
Esc – exit full screen
Left Arrow – rewind 10 seconds
Right Arrow – fast-forward 10 seconds
Up arrow – volume up
Down arrow – volume down
M – mute toggle
Shift-Alt-Left Click – adjust the streaming bitrate (to improve or reduce the quality of the video)
